GigUp Docs

MCP

MCP Troubleshooting

Fix common MCP connection, authentication, permission, and rate-limit issues.

Use this page when an agent cannot connect to GigUp MCP or cannot access the context you expected.

Connection Fails

  • Confirm the endpoint is https://giguphq.com/mcp.
  • Confirm your agent supports cloud MCP connections over streamable HTTP.
  • Check that the endpoint was saved without extra spaces or path changes.

Authentication Fails

  • Confirm the token is sent as Authorization: Bearer {your_api_token}.
  • Create a new token if the original token was copied incorrectly.
  • Revoke unused or compromised tokens from Developer Tools.

Missing Context

  • Confirm the token has the permissions needed for the workflow.
  • Ask the agent to cite the GigUp docs page it used.
  • If the agent gives generic advice, ask it to reload GigUp docs before answering.

Rate Limit Errors

MCP requests are limited to 60 requests per minute. If you hit the limit, pause the agent workflow and retry after the limit resets.

Next Steps

If the issue continues, contact [email protected] with the agent name, the endpoint being used, and a short description of the workflow.